Technology

Software is part of the service, not an afterthought

Our Warehouse Management System (WMS) is built and maintained in-house. That's how we deliver consistent SLAs across 8 warehouses, keep customer integrations clean, and keep adding features on our own roadmap.

Two end-to-end fulfillment workflows

The same WMS handles both retail-grade B2C orders and B2B / LTL freight — without forcing you to use a different tool for each.

B2C fulfillment

From order placement to ship-out and tracking number write-back — everything is processed in our WMS, with optional integration into your ERP and Order Management System.

Native integrations: Amazon, Walmart, eBay, Shopify, Wish, Wayfair
Pre-paid shipping labels via discounted carrier accounts
Tracking numbers written back to your store within minutes
SLA-grade pick / pack / ship — no surprises in Q4

B2B & LTL fulfillment

Bulk and freight orders run through the same WMS — placement, palletizing, BOL generation, carrier handoff, and POD upload all in one flow.

Connects to your freight management system
POD upload with the proof image attached to the order record
Routing guides honored per customer (Amazon VC, Wayfair, Walmart DC)
AI-driven packing-list recognition for Amazon and Wayfair forms

Platform and ERP integrations

Connect once. Inventory, orders, shipping, returns, and reconciliation flow through both directions automatically.

E-commerce platforms

Amazon (Seller Central + Vendor Central), Walmart, eBay, Shopify, Wish, Wayfair. Plus your own DTC store via Shopify, WooCommerce, or REST API.

ERP & Order Management Systems

Bidirectional API: push inventory + order status, receive purchase orders. Standard SKU, inventory, order, and accounting templates for batch import / export.

Carriers

Every major North American small-parcel and LTL/TL carrier. Customers can use our discounted accounts (up to 70%+ off published rates) or upload their own carrier accounts and labels.

What the WMS gives you

Beyond the integrations — these are the day-to-day capabilities that make a real difference at scale.

24/7 self-serve label printing

Print outbound and FBA labels on demand at any hour — no email round-trips, no waiting for a coordinator to wake up.

AI packing-list recognition

The WMS reads Amazon and Wayfair packing lists automatically — saves hours of manual data entry on every inbound shipment, and removes a major source of receiving errors.

Returns & claims management

Built-in returns workflow: RMA validation, inspection, photo capture, condition grading, refurbishment routing, and platform-side claim filing.

Smart multi-warehouse split

Order routing decides which of our 8 warehouses ships each line to minimize cost + transit time, based on inventory position and destination zone.

Batch import / export

Templates for product, inventory, orders, and accounting — onboard a new SKU range or do a year-end audit in minutes, not days.

Visibility & reporting

Real-time inventory across all warehouses, dock-to-stock times, pick accuracy, and returns rate — exposed to you, not buried in our internal dashboards.