Service
Your customers deserve an easy, straightforward returns process — and so do you.
We've developed turnkey returns solutions that save time, reduce headaches, and provide customers with the great service they expect from you. Our returns solutions include:
- Product inspection & RMA validation
- Customer-required data capture
- Exchange request processing
- Return detail visibility & reporting
- Refurbishment of resellable returns
Returns processing helps cross-border sellers handle products coming back from e-commerce platforms or buyers. Some returns are due to slow Amazon sales — those products can often be refurbished and re-listed instead of being written off.